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Cookies Policy

Cookies Policy

What are Cookies?

A cookie is a small piece of data that is stored on your device when you visit our website or mobile application. They help us to provide you with the best possible experience, by allowing us to remember your preferences and settings.

Why Do We Use Cookies?

We use cookies for several reasons:

  • To allow you to access secure areas of our site
  • To store information about your session
  • To personalise content based on your interests
  • To help us understand how users interact with our website

Types of Cookies:

There are different types of cookies, which can be broadly categorised into the following groups:

Essential Cookies

These cookies are necessary for you to access and use certain parts of our site. They allow us to authenticate your identity and ensure that we provide you with secure access.

  • Examples include cookies used for authentication and session management
  • These cookies cannot be disabled if you want to continue using our website

Session Cookies

Session cookies help us to remember information about the current session, such as what pages have been visited or which buttons clicked. They are deleted when you close your browser.

  • We use session cookies to store user preferences and settings for the current visit
  • They do not contain any personally identifiable data

Persistent Cookies

These cookies remain on your device between sessions, allowing us to remember information such as language preferences or font sizes.

  • Examples include cookies used for storing preferences and settings
  • You can delete persistent cookies at any time

Functional Cookies

Functional cookies allow us to enhance the functionality of our site. They help us to tailor content based on user behaviour and interests.

  • We use functional cookies to personalise content, such as recommending products or providing relevant news items
  • These cookies do not collect any personally identifiable data

Analytics and Performance Cookies

We use analytics tools to understand how users interact with our website. This helps us to improve the user experience, identify trends and patterns in behaviour.

  • Examples include Google Analytics cookies used for tracking page visits and behaviour
  • We also use performance cookies to monitor browser type and screen resolution

Preference Settings:

You can control what cookies are stored on your device by adjusting your browser settings. You can change language preferences or font sizes, and opt-out of cookie tracking if you choose.

  • Please note that opting out will limit some site functionality
  • Your preference choices may not be retained between sessions

Login/Session Continuity:

We use cookies to maintain a secure connection with our server when you log in. This ensures that sensitive data is protected from unauthorised access.

  • Session continuity allows us to remember your user name and password, making it easier to log back into the site
  • However, be aware of potential security risks if cookies are not properly cleared

Device Recognition:

We use device recognition cookies to tailor content based on screen size, language, or browser type. This helps us provide a more efficient experience.

  • Device recognition allows us to serve images at an optimal resolution for your device
  • However, this may impact page loading times if excessive image processing occurs

Security-Related Cookies:

We use security-related cookies to protect sensitive data and prevent potential vulnerabilities in our site's configuration. These ensure that any session remains secure against unauthorised access.

  • Examples include cookies used for encrypting sessions or preventing SQL injections
  • Their functionality is generally hidden from the user but helps maintain a safe browsing environment

Browser Storage Technologies:

We use browser storage technologies, such as Local Storage and Session Storage, to store small amounts of data. These help us enhance site performance, personalise content and track certain interactions.

  • Examples include cookies that facilitate sharing on social networks
  • However be aware these can collect personally identifiable information

Third-Party Integrations:

Our website incorporates third-party tools for analytics, tracking and advertising purposes. Some examples include:

  • Advertising companies like Google AdSense to serve targeted ads based on user behaviour.
  • Analytics solutions such as Hotjar or Intercom used to track specific interactions with the site.

Please be aware these integrations may have their own set of policies regarding data collection and privacy.

Marketing Or Communication Preferences:

Some cookies are specifically designed for managing your marketing preferences. Examples include:

  • Email campaign management
  • Customer communication tracking

These help us tailor content based on previous contact with you to give the most value-added experience possible

Cookie Consent Management:

You have full control over cookie settings through our consent banner at the foot of this page. This allows you to choose which types of cookies will be accepted.

Browser Cookie Controls:

Your browser provides an interface for managing cookie storage, permissions and content removal. Use these tools if you want more fine-grained control over cookies on your device or disable them altogether.

  • Please note that disabling certain types may impact site functionality

Clearing Or Disabling Cookies:

You have the ability to clear all stored data from our website. We also include mechanisms for opting out of future tracking at any point in time. However please remember when you opt-out this means your data no longer has continuity with past data.

  • Some browser functionalities, such as site memory clearing or cookie blocking might need manual enabling on multiple browsers

Site Functionality Impact When Cookies Are Disabled:

Please note some functions may be affected if you disable certain types of cookies. This could include login functionality, session persistence or preference storage.

  • Be aware this affects your user experience and also impacts the efficiency of our system to give a pleasant interaction